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Terms & Conditions

By using www.christinadiamonds.com you agree to the Terms and Conditions of Use below. For using the website under the best conditions, we recommend reading this information.

www.christinadiamonds.com reserves the right to update or modify these Terms at any time without prior notice. Your use of the Site constitutes your agreement to follow and be bound by these Terms.


Copyright

This website is the property of Christina Diamonds SRL. The content – images, text, graphics, symbols, web design, source code, programs and other data - are copyrights, trademarks, trade dress or other intellectual properties owned, controlled or licensed by us - Christina Diamonds SRL. Except as noted herein, you may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, any of the Content or the Site. Your misuse of the Content is strictly prohibited and may subject you to liability under federal, state or international laws.


Prices policy

All prices are in the following currency EURO/ € and have VAT included. www.christinadiamonds.com can run promotional campaigns for any products on the website, whom conditions will be fully determined by Christina Diamonds SRL.


Warranty and/or Service

All products purchased from www.christinadiamonds.com have an international warranty as it follows:

  • watches – 2 years;
  • rings, earrings, necklaces – 2 years;
  • bracelets – 2 years;
  • Collect accessories – 2 years.

Return & Exchanges

If you are not 100% satisfied with your online purchase, we will accept returns of unworn merchandise for up to 14 days from purchase for a full refund. Proof of purchase or packing slip invoice is required for reimbursement of the full purchase price. In all cases, refunds will be made in the form of the original payment.

For any technical or nonconformity related to jewelry construction, the replacement or repair request will be solved within 14 days, according to the Law that provides “product replacement or exchange with the same value”.

This warranty is void if the watch has been damaged by accident, negligence, unauthorized service, or other factors not due to defects in material or workmanship.

The warranty is lost if unauthorized persons intervene on the product if the product has scratches, coups or any other external deficiencies, that may lead to product's optical or physical nonconformity.

The loss of tax receipt and guarantee certificate. Any repairs during the warranty period will be free of charge or the product will be replaced only if the manufacturer's material defect or workmanship are confirmed to be the cause, rather than buyer's inappropriate use, defective maintenance or use of the product against recommendations.

The product's repayment or replacement is made only after establishing the impossibility to be repaired and only if the situation is not imputable to the buyer.

According to the law, the warranty consists in free of charge reparations to products under warranty. Repairs, other than the ones stipulated, will not be covered by warranty and will be invoiced. All products that are in the warranty time frame, should be delivered to our repair department on the client's cost.


Watches Warranty information

The watch movement is the only component covered under the warranty. The manufacturer's warranty does not cover case, crystal, strap, or bracelet.

Jewelry Warranty information

The warranty provided for the jewelry purchased on www.christinadiamonds.com does not include precious or semi-precious stones. Within 48 hours product's delivery, if functional problems are tracked, the client may require product's replacement, only in original package and upon receipt. This warranty is void if the leather product has been damaged by accident, negligence, unauthorized service, or other factors not due to defects in materials or workmanship, or if a valid receipt is not included.

Litigation

Any unauthorized access or fraud attempt to the www.christinadiamonds.com will be reported to the authorities without delay. All disputes will be solved amicably.

Disclaimer

The content – images, text, graphics, symbols, web design, source code, programs and other data - are copyrights, trademarks, trade dress or other intellectual properties owned, controlled or licensed by us - Christina Diamonds SRL & partners and has been developed in collaboration with product's supplier. We do our best to ensure that information on the Site is complete, accurate and current and identical to those of Christina Design London. The inclusion of any products or services on the Site at a particular time does not imply or warrant that these products or services will be available at any time.